Access Statement

Updated Dec 2018

Whilst none of our rooms are certified Disability rooms, we do offer mobility friendly rooms. Please read our access statement to help you determine if our accommodation is suitable for you & which room might be most suitable. Please call if you have any further questions.

Introduction

• Everglades Residence is located in a quiet residential area in Oswestry.
• Town Centre (Church Street) is 6 minutes walking time, 2 minutes driving time.
• It offers 3 large suites, which are part of the main house, each with their own front door and access.
• In addition, there is a two-bed log cabin situated in the back garden.
• The Cedar Suite is on the first floor and is accessed by an external staircase with a handrail at the side of the property.
• The Elm Suite is on the first floor and is accessed by an internal staircase with a handrail at the rear of the property.
• The Oak suite is on the ground floor at the front of the property.
• The Log Cabin is in the rear garden accessed by a pathway.
• All rooms are accessible from the parking area via paved paths which are mainly flat.
• When taking a booking we ask if guests have any special requirements, including mobility needs.
• Guests don’t use the private areas of the house unless meeting / greeting or chatting to the owners.
• Breakfast is delivered to guest rooms (all rooms have dining facilities)
• We provide numbers of local takeaway delivery food companies.

Surroundings

Brynhafod Lane is a cul-d-sac and therefore there is very little traffic or resulting noise. Although good outside lighting is available around the property there is limited street lighting in Brynhafod Lane. A Bridleway runs adjacent to the property which provides walks up to open fields. Footfall and noise is minimal.

Brynhafod Lane does not have a footpath (approx. 150 metres) so care is advised. The remainder of the 5-minute walk into Oswestry town is on a pedestrian path.

Guest requirements

• We cater for specific dietary requirements such as gluten free, dairy free, vegan, etc, provided we have notice when the booking is made. We will ensure that any needs relating to allergies are addressed if told when the booking is made or advised by the guest on arrival.
• A travel cot or child’s bed can be provided. We do not provide bed guards but are happy to assist in helping a guest to fit their own.
• We can provide food warming and bottle warming services from our kitchen.
• It is the parent’s responsibility to check facilities and food before giving to children.
• We do not accommodate dogs but welcome assistance dogs.
• A plan of the house showing the location of guest accommodation is available on request

Fire safety

• We have a strict no smoking policy in the house and garden. Guests who smoke in their rooms may be asked to leave without refund.
• No candles, BBQs, fires or naked flames are allowed
• Fire and evacuation instructions are displayed clearly in all guest rooms and in the welcome brochure.
• All rooms have a fire alarm and ‘break glass’ point, linked to the fire alarm system
• Each guest room has it’s own central heating system which is guest controlled. Radiators and towel rails can be adjusted by the guest to their requirements. Radiators can get hot so care should be taken, especially with children.
• Please ask to see our full Fire safety policy, which is updated yearly.

Car Parking and Arrival

• Off road car parking is available on the drive and in the designated parking bay in front of the house.
• The front gate, driveway, parking area and walk-ways are lit at night for access.
• Assistance with luggage is offered to all guests

Cedar Suite

• Access to the Cedar Suite is via and external staircase with thirteen 150 mm (6ins) steps and a handrail.
• This is a large room with one sloping wall. There is sufficient space to access both sides of the king size bed.
• The double bed is against a wall and is access only from the bottom and left side of the bed
• This room is carpeted. The bathroom is tiled.
• The ensuite bathroom has a large freestanding bath. The bath is 65cm high.
• There are no handrails but a chair is provided for support.
• The large separate shower has a tray 11cm high. Both have grip stickers.
• This is a light bright airy room.
• This room may not suit guests with mobility issues due to stairs.

Elm Suite

• The Elm Suite is situated at the back of the property and is accessed via an internal staircase with thirteen 150 mm (6ins) steps and a handrail.
• This is a large room with vaulted ceiling, which feels very light and airy.
• This room is carpeted. The bathroom is tiled.
• There is sufficient space to access both sides of the king size bed.
• The ensuite bathroom has a large freestanding bath. The bath is 65cm high.
• There are no handrails but a stool is provided for support.
• The large separate shower has a tray 12cm high.This room has a private patio and seating area.
• This room may not suit guests with mobility issues due to stairs.
• There is no stairgate at the top of the stairs, be advised with young children

Oak Suite

• The Oak Suite is situated at the front of the property and is on the ground floor. It is accessed by large patio doors which have one step up (15cm) to the door sil (10cm).
• This is a large room with a laminated wooden floor.
• There are two double beds with sufficient space to access both sides of the bed.
• The bathroom has a shower with a 15cm rise to the tray. There are no handrails.
• This room has a private patio and seating area.

Log Cabin

• The Log Cabin is accessed through a double patio door.
• There is a small separate lounge, leading to a double bedroom with a standard 4ft6 divan bed.
• Off the double room is a single bedroom (total size 5ft by 8ft) which contains a 3 ft single bed. It has a window and heater.
• The double room is wooden floor and the single room is carpeted.
• There is a separate toilet and sink and a separate shower cubicle in an alcove off the main bedroom. These are both ventilated areas.
• To access the shower room and toilet a guest needs to walk through the double room, please bear this in mind. (see Floor plan below)
• All rooms are separated by curtains and the toilet is separated by a wooden door.
• The Cabin was developed under the concept of “beautiful small spaces” and would therefore probably not suit guests with claustrophobia or guests over 6ft 4 inches tall.
• The Cabin has a private patio and seating area.

Floor plan of Log Cabin

Garden

• Children need to be accompanied by adults in the garden and private guest garden area, and near the driveway area for safety reasons.
• Outside of the property runs a bridalway with a small brook, please be aware of the risks with young children.
• Children can use the treehouse and slide but must be supervised by parents.
• Our garden has many large and old trees. Whilst an arboriculture survey and care plan is undertaken every three years, care should be taken when in the proximity of trees. Trees should not be climbed.
• Guests are held responsible for cars whilst parked at the property.

Miscellaneous

• The Sauna and well-being room is on the ground floor. Guests use this facility at their own risk.
• A breakfast hamper is served to guests in their room so each room has an extendable dining table and dining chair provided.
• There is an information folder in the room with emergency contact numbers, maps, local restaurants, activities, tourism sites, churches and local events.
• There is a selection of books, magazines and puzzles in the rooms.
• Guests are welcome to bring takeaway food back to the guest room.
• Free Broadband and Wi-Fi facilities are available in every room
• The Smart TV is SD card compatible so guests can view photos via the TV. We have Freeview and freesat channels
• There is a fridge available in each room with water and fresh milk.
• Mobile phone reception is good for most networks. We have a landline available in the main house for emergencies.
• We provide taxi numbers in the guest folder. We would prefer guests to book their own taxis so payment can be managed directly by them.
• We have 2 young children who live in the main house, so please bear in mind it may not be possible for us to leave the property
• We live in a residential area and our neighbours really appreciate quiet and considerate guests.